Tech support and info
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Privacy and Security
PRO RACE CARS values its customers and all technically feasible steps are taken to protect their privacy. We do not sell or rent personal information to third parties.
In order to demonstrate our commitment to your privacy, we have prepared this statement disclosing the privacy practices for the entire site.
Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service.
What Information is Collected
In general, when you visit our website and access information, you remain anonymous. Personal information from visitors to our website is collected on
a voluntary basis only and an explanation is provided as to its use at the time it is requested. This collected personal information is used to
respond to online queries, supply requested information on PRO RACE CARS products and services, enable online sales, ship ordered products,
establish approved links, and for internal market analysis. PRO RACE CARS collects certain information from and about its users in three
ways -- directly from the user, from our server logs, and with cookies.
When you sign up for one of our services we may ask you for your name, e-mail address, and some other personal information.
The more accurate information you volunteer, the better we are able to customize your website experience.
Server Log Information
When you visit a website, you disclose certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit,
and the referring location (e.g., the site or page that offered a link to our page). PRO RACE CARS like many other sites, records this basic
information about visits to its site. This information helps us identify which areas of our site are of interest to our visitors.
We review the IP addresses of our visitors for the purposes of system administration, to improve the content of our pages, and to verify web traffic to our site.
relatively standard and you will likely find them used on other major websites. Cookies allow us to provide you with a more personalized,
Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you receive a cookie,
or to refuse to accept cookies. You should understand that certain areas of many sites may not function properly if you set your browser to not
accept cookies or if you reject a cookie. Many anti-spyware/adware programs flag and/or delete persistent cookies like ours just to be on the safe side,
but our cookies will never adversely affect the performance of your computer or your browser.
How We Protect Your Information
This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse, and alteration
of your information once it is in our records. Your access to some services and content is password protected.
The privacy and protection of your personal information is vitally important to us. PRO RACE CARS does not make personal information available to
any third parties without your permission. Companies under the direct control of PRO RACE CARS may share information with one another, but all such
companies are equally committed to protecting your privacy. PRO RACE CARS may disclose personal information when we believe in good faith that the
law requires it or to protect the rights or property of PRO RACE CARS.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal
information, PRO RCAE CARS cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services.
However, once we receive your transmission, we make our best effort to ensure its security on our systems.
How You Can Help Protect Your Information
We recommend that you do not divulge your user name and password to anyone. PRO RACE CARS will never ask you for your password in an unsolicited phone
call or in an unsolicited e-mail. In addition, if applicable, you should remember to sign out of your account or service at the end of each session.
You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else, or are using
a computer in a public place like a library or Internet cafe.
You should remember that whenever you voluntarily disclose personal information online, such as on message boards, through e-mail, discussion groups,
or in chat areas, your information can be collected and used by others, and you do so at your own risk. You are also solely responsible for maintaining
the secrecy of any passwords you set up and/or any account information.
PRO RACE CARS does not intend to collect personally identifiable information from children under age 13 without permission of the child's parent or legal guardian.
Children under the age of 13 should submit personally identifiable information to PRO RACE CARS only with the explicit permission of their parent or legal guardian.
Where appropriate, PRO RACE CARS will instruct children not to submit personal information. If your child has submitted personal information and you would like to
request that such information be removed, you may do so by contacting PRO RACE CARS at 888-440-7223 and reasonable efforts will be used to comply with your request.
Links To Other Sites
This website may contain links to other third party sites. We take steps to link only to sites that share our high standards and respect for privacy.
However, we are not responsible for the privacy standards and practices of third parties. PRO RACE CARS strives to keep online visitor information
secure against unauthorized access and use.
How to Correct Inaccuracies
If you sign up for one of our services, we may send you a confirmation e-mail confirming your new account and/or service. The message will be sent to
the address that you supplied us and will describe ways for you to change or delete the account information provided. Remember to keep the confirmation
e-mail as it will also contain information that will help you in case you run into problems accessing our services.
we decide to disclose personal information in a manner different from that stated at the time it was collected, we will notify users by e-mail. You will be
given the choice at that time to "opt-out" of any disclosures of your personal information that you made available to us prior to the change in our policy.
All items returned will have a 15% restocking fee. So please be sure of what you need before you purchase. All returned items for any reason must be phoned in
to us within 5 days after receiving the item. You then must ship back the item to us and we must receive it within 7 days of letting us know you are returning the
item. We will not issue a refund for any item that we get back after the listed time frame. No item that is damaged or has been installed will be accepted for
returns. Please phone us before you do anything so we can properly inform you on how to return the item. If you place an order for the wrong item or do not
want the item, there will be a 15% return fee and you must pay to return it back. In most cases we will do everything we can to help you with something that
Monday - Friday 9am-5pm (est)
Pro Race Cars
Phone: 1-888-440-RACE (7223)